Processing and Shipping times:

All orders are usually processed within 2 business days. 

The transit time is usually 3 - 5 Business days depending on your location. 

Free Domestic Shipping on all orders over $100.

We are currently only shipping within the United States.


Returns and Refund Policy:

Orders can be canceled within 1 hour of ordering, if you want to cancel an order, simply email us at support@thesteamingqueen.com. Due to the nature of this product, and for sanitary reasons, we cannot accept returns of any of our products. We do not process any returns/exchanges. 


How do I contact The Steaming queen?

Kindly send an email to support@thesteamingqueen.com


I have an IUD, can I still use the Queen detox pearls?

Please be mindful that due to the solid quality of the pearls, there is a very slight risk that your IUD will dislodge. 


Is it safe to use the Queen Detox Pearls during my period?

No, Do not use it during your menstrual cycle. 

 

Is it possible for me to have sex while using the Queen Detox  pearls?

When using the pearls, avoid having sex. Having sex during the detox will negate its benefits because your vagina will be releasing toxins and waste. Once you've thoroughly detoxed and there's no further fluid from the vaginal area, you can resume intercourse three days later (around 10 days for most ladies).

 

Is it possible for me to use the Queen detox pearls or Steam Herbs when I'm pregnant?

No, We do not recommend this. We want to make sure your baby is healthy, so we suggest avoiding the detox pearls and herbs when you're expecting.

 

Can the Queen Detox pearls help me get rid of STD?

No, the Queen detox pearls does not get rid of STDs

 

Is it okay for me to use the Queen Detox pearls if I'm breastfeeding?

No, You cant. We do not recommend this. We want to make sure your baby is healthy, so we suggest avoiding the detox pearls and herbs when you're breastfeeding